BSI provides specimen collection services for diagnostic laboratories, life-science companies, and research organizations. We coordinate patient scheduling, collection, and delivery to your laboratory, with visibility through our technology platform.
Wherever your patients are, we go to them.
Our technology-enabled infrastructure brings together
From the initial order through specimen delivery to the designated laboratory, BSI provides the clinical expertise, operational accountability, and personalized service needed to support programs of every size.
Our capabilities also extend to laboratory kit assembly, inventory management, and fulfillment, providing customers with additional support for their specimen collection programs.
BSI combines nationwide clinical expertise, responsive customer support, and integrated technology to simplify specimen collection management.
Illustrative sample data, shown to demonstrate the dashboard layout. Not verified BSI results.
Illustrative sample data. Every order, sponsor and participant shown is invented.
| Order | Status | Sponsor | Participant | Collection | Scheduled |
|---|
Our technology platform supports digital ordering, API integration, collection status visibility, and reporting, helping your team manage specimen collection programs from one place.
For organizations seeking a more connected workflow, BSI offers API connectivity options to integrate specimen collection into existing systems and processes.
BSI supports a wide range of programs, from diagnostics and healthcare to clinical research, DTC testing and health screenings.
From routine diagnostic collections to complex clinical research programs, BSI provides scalable, technology-enabled solutions tailored to each customer’s clinical, operational, and logistical requirements.
Nationwide mobile specimen collection services supporting commercial and specialty diagnostic laboratories, healthcare organizations, and direct-to-consumer testing programs. BSI coordinates patient scheduling, collection protocols, specimen preparation, and delivery logistics to help customers expand access to testing while providing an exceptional patient experience.
Learn more →Specialized specimen collection support for pharmaceutical and biotechnology companies, CROs, academic institutions, and research organizations. Our highly skilled and experienced phlebotomists support decentralized and hybrid studies, protocol-specific collections, specimen processing, and coordinated logistics across diverse patient populations.
Learn more →Flexible clinical staffing for diagnostic laboratories, healthcare organizations, clinical research programs, and workplace screening events. Whether you need a phlebotomist for a single laboratory location, ongoing coverage across multiple sites, or coordinated staffing for a nationwide program, BSI delivers phlebotomists tailored to your operational needs.
Learn more →Laboratory collection kit assembly, inventory management, storage, and nationwide distribution designed to simplify specimen collection programs. Our capabilities include customized kit configurations, branded packaging and custom printing options, and coordinated shipping directly to patients’ homes.
Learn more →A BSI customer submits their order; BSI contacts the patient or participant to coordinate an appointment.
BSI coordinates a certified phlebotomist and communicates the applicable collection instructions and laboratory protocols.
The certified phlebotomist collects the specimen according to the applicable requirements.
BSI coordinates required specimen handling, packaging, courier handoff and transportation to the designated laboratory.
BSI customers access appointment and collection status updates through the BSI platform throughout the process.
BSI brings together the people, technology, collection procedures and logistics required to manage nationwide specimen collection programs. Each capability works together to support a coordinated collection experience, from order submission through specimen delivery and reporting.
At BSI, we understand that every patient interaction reflects the reputation of the organization we serve. That’s why we don’t simply complete specimen collections. We become an extension of your business, combining advanced technology, highly skilled and experienced phlebotomists, and exceptional customer service to deliver a seamless experience from start to finish.
Our commitment goes beyond completing an order. We take ownership of the collection process, communicate proactively, respond quickly to challenges, and treat every patient with the professionalism, compassion, and respect they deserve.
Your patients. Your reputation. Our commitment.
It’s more than what we do. It’s how we do it.
